ConnectWise launches Agentic RMM (link)
The new agentic RMM and intake tools allow AI to investigate tickets, test issues, and stage remediation directly inside the console
The platform features specialized Voice, Teams, and Email Agents that automatically collect missing diagnostic context from customers before requests reach help desk staff
Bitdefender releases GravityZone Exposure Management (link)
The new platform uncovers internal and external vulnerabilities while mapping realistic attack paths
The tool combines external attack surface management (EASM) with proactive hardening to monitor shadow IT, misconfigured services, and risky user behaviors
Fortinet expands Unified SASE (link)
The new FortiLink SASE Service connects local networks to cloud delivered security without requiring an on site firewall appliance
The architecture enables administrators to secure various endpoints including printers, cameras, and IoT equipment that cannot run traditional endpoint security agents
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