ConnectWise unveils AI native predictive intelligence platform (link)
The vendor is shifting its entire suite from reactive workflows to an autonomous execution layer that deeply unifies PSA, RMM, cybersecurity, and agentic AI
Operational benchmark modeling promises a 45% reduction in ticket handling times alongside a potential 5 to 12 point margin expansion
Pax8 releases playbook to help MSPs become Managed Intelligence Providers (link)
The strategic guide outlines a five part framework to transition traditional MSP business models into outcome driven Managed Intelligence Providers
Providers can leverage pre vetted agents from the new Pax8 Agent Store to build proprietary automation pipelines for vertical markets
Guardz launches agentic reporting feature (link)
The cyber platform introduced a conversational natural language interface that replaces static template building with dynamic data queries
Telemetry is pulled in real time via a federated data architecture across endpoints, identity, email, and cloud environments without delayed batch processing
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